Disease Management & Preventive Care
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Fever, chills, body ache, congestion, and nausea are all classic flu symptoms. During cold and flu season, the doctor’s office may not be the best place to visit. Nurses agree that these patients are better off at home, resting, hydrating and helping to minimize the spreading of germs.
Primary Care Provider (PCP)
Your PCP is your main doctor. Call your PCP’s office first and speak with your nurse or doctor. They can give you advice over the phone or determine if it is necessary to set up an appointment.
24/7 Nurse Advice Line
If your doctor’s office is closed, call our free 24-hour Nurse Advice Line. It offers quick, reliable advice for medical situations that aren’t life threatening. Nurses are available to chat with you about your symptoms and provide information on effective home remedies. They can also help you determine if you need to be seen by a doctor.
Urgent Care Center
Urgent Care Centers help patients with illnesses or injuries that aren’t life threatening but can’t wait until the next day. They are staffed with nurses and doctors and can prescribe medication and complete tests to help you on your path to recovery. Urgent Care Centers also typically offer longer office hours.
Flu symptoms an Urgent Care Center can help with include:
Only go to the ER if your illness or injury is life threatening. Signs that may indicate a need to visit the ER include trouble breathing, difficulty waking up, or other life threatening symptoms. If you see these signs, call 9-1-1 or go directly to the closest ER.
Title: Flu Symptom Guide: Choose the right care for your child's symptoms